Expert Lean Coach

Job title

Expert Lean Coach

Grade

Stream

RPI

Function

Transformation & Business Excellence

Location

Oman, Suhar

Budget control

*OPEX and/or CAPEX and/or Revenue amount as relevant*

Reporting to

Head of Continuous Improvement

Direct reports

-

Job purpose

This role leads the deployment strategies of continuous improvement culture and practices under the direction of the Head of Continuous Improvement and Principal Lean Coach, serving as the SME to identify improvement opportunities aligned with the business plan and enables teams by leading, training, and coaching them in structured problem solving, CI ways of working, and value‑driven improvement initiatives. This role also drives the CI Deployment and Governance including change management and stakeholder management in alignment and collaboration with the Principal Lean Coach and the Head of Continuous Improvement.

The position will act in accordance with the Group’s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani’s government & other legal justifications, and best international practices in consonance with national objectives.

Main tasks and responsibilities

1) CI Deployment Strategy and Governance

• Develop and refine the CI Deployment Strategy to align with organizational objectives with supervision of Principal CI Coach.
• Develop and deploy of the CI/Lean transformation roadmap across functions with supervision of Principal CI Coach.
• Facilitate the establishment and progression of CI maturity levels within the business.
• Drive change management efforts through the continuous improvement of systems, processes, and practices in line CI Deployment Strategies and evolving business needs.
• Establish and drive the Strategy and CI Deployment review with key stakeholders through periodic reviews (Cadence)

2) CI Frameworks and Standards

• Develop and execute Continuous Improvement (CI) culture implementation plans in alignment with organizational objectives.
• Maintain integrated CI deployment frameworks e.g., Yellow Belt (Rapid Problem Solving), Green Belt, Black Belt, Kaizen, CI Leadership, CI Fundamentals, Maturity Frameworks, Diagnostics etc.
• Set culture‑development and maturity objectives, create implementation plans, and motivate teams to participate and take ownership of improvements.
• Participate to develop CI standards, Systems, guidelines, and training materials to ensure consistency and excellence in CI deployment.

3) Training, Coaching and Capability Development

• Participate to Identify and develop training needs and assess the effectiveness of CI capability‑building activities in OQ RPI.
• Participate to develop training material and Co-facilitate training Delivery on CI methodologies, tools & techniques to CI Practitioners, Sponsors, Champions, and project teams.
• Coach and mentor leaders, executives, and individuals on effective CI ways of working and leadership behaviours that support a continuous improvement culture.
• Build and enhance capabilities of CI Specialist, including conducting competency assessments and driving development plans.

4) Project Leadership, Facilitation and Execution

• Identify, prioritize & define improvement opportunities in partnership with stakeholders, in alignment with business goals and objectives.
• Facilitate and lead cross-functional teams, ensuring effective collaboration and structured project execution.
• Facilitate and drive project stage gate reviews using standard reporting, ensuring clear documentation of progress and achievements.
• Monitor project execution through structured reviews, ensuring benefits are realized, risks are mitigated, and improvements are sustained.
• Facilitate and drive project stage gate reviews using standard reporting, ensuring clear documentation of progress and achievements.
• Actively participate in Performance Huddles to enable identification of improvement opportunities
• Lead complex improvement/ Black Belt projects and structured problem-solving workshops to address strategic business challenges.

5) CI Systems and Advanced analytical Expertise

• Provide expert support in advanced statistics, problem‑solving, and analytical methods to strengthen CI project rigor.
• Participate to develop and strengthen CI systems, tools, and digital solutions in OQ RPI

6) Business Partnership and Strategic Support

• Engage business leaders to understand business challenges, opportunities & risks to facilitate and lead CI based integrated solutions e.g. KPI Cascade/Goal deployment, Performance management, Leader standard work etc.
• Build and execute (showcase) relevant CI solutions and practices that enable realization of strategic business goals and objectives

Key interactions

Internal: RPI

External: Contractors, vendors, and providers.

Notable Working Conditions. Field Operations and office environment, Moderate to intensive computer screen use.

Education requirements

• Bachelor’s degree in engineering, Lean Six Sigma Black Belt certificate, Train the Trainer (L&D) certification, Coaching skills.
• Project Management Certification, Coaching certificate (Preferred)

Language requirements 

Excellent proficiency in written, spoken, and reading English (required) | Arabic – Native proficiency (desirable)

Background and experience

Competencies and skills

• 8+ years of relevant experience on Continuous Improvement

• Working experience in:
  • Leading, facilitating, and executing Business Process improvement projects (Lean Six Sigma, Kaizen events, Rapid Problem Solving).

• • Develop Continuous improvement capabilities development (training & coaching) for Green Belts and CI Leaders.

• • Training & Coaching executives and individuals on continuous improvement aspects covering Waste reduction, Variation reduction, Go-See / Process walks, LSW, Value Stream management, Process Analysis, Statistical and Graphical Analysis

• • Stakeholder management and presentations to Executive Leadership

• • Lead frameworks for CI Deployment under guidance of Principal.

• • Lead CI Deployment Strategy under guidance of Principal.

• • Operation or maintenance or Technical or services (in Refinery & Petrochemical is preferable)

Soft:

• Knowledge of Business System thinking/ interlinks.
• Skilled to engage stakeholder interests and priorities.
• Skilled facilitator
• Skilled at effective communication and relationship building.
• Skilled at Business perception/acumen and Strategy
• Skilled at Voice of Customer management
• Knowledge of best practices on Capability Development
• Skilled at developing others through Coaching & mentoring.
• Skilled at best practices of Presentation
• Skilled at best practices of Training development and delivery
• Skilled at Project management and process management
• Skilled at best practices of Motivation and Team Leadership
• Knowledge of Change management
• Knowledge of Financial benefits quantification and validation that links projects to business impact (COPQ, productivity, cash flow, margin)

Technical:

• Skilled at CI maturity levels and CI frameworks.
• Skilled at CI systems thinking/ interlinks.
• Strong skills on lean six sigma methodology, tools and practice
• Skilled at LSS Black Belt and Problem solving methodologies including different tools and techniques (DMAIC, Lean, PDCA, A3 thinking, Kaizen, Rapid problem solving, Process mapping etc.)
• Skilled at CI Ways of Working, Performance management practices covering KPI cascade, VM Board design, Huddles, Gap closure actions, CI Ideas management, and Leader standard work
• Skilled at Data management, advanced data analytics, and statistical software use
• Knowledge of Business diagnostics, value drivers, and improvement opportunity identification
• Knowledge of Hosin-kanri and Goal Deployment